FAQ | Issuing a Credit Note

How Do I Cancel an Invoice and Issue a Credit Note?

If an invoice needs to be cancelled after being processed, a credit note needs to be issued. This is done through the Credit Notes Module.

1) Open the Credit Notes Module.



2) Locate the invoice you wish to cancel.
3) Enter the amount you wish to credit. Click Finalise to issue the credit note.
4) A new invoice can be issued as normal if required.




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