FAQ | I Invoiced A Customer Twice

What should I do if I have invoiced the same customer twice?

If you have accidentally invoiced the same client twice:

1) Make sure the person logged in has full authority within the system before starting this correction process.

2) Select & Open the problematic deposit slip.

3) Highlight the amount that was entered wrongly.

4) Select Delete.

5)A prompt will pop-up to ask if you want to remove. Select Yes.

6) Another prompt will pop-up to ask if you want to Remove from Client List. Select Yes.




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